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Patient Experience in a Changing Landscape: is patient experience still a priority for UK dentistry?
It’s clear that a series of unrelated circumstances are impacting on UK dentistry right now. Having negotiated the challenges of the pandemic, increasing wage demands, staff shortages, high energy...
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Path of Excellence: Retain and Attract Staff
A new report published this month, commissioned by the Association of Dental Groups,...
Path of Excellence: Building Connection
Building connections with patients..
How to: Improve delivery of general dentistry with SOE
This week, GDS practices in Northern Ireland were notified of a new Revenue Grant...
The 'pingdemic' and your practice
In our recent blog, ‘Mastering effective patient communication’, we outlined several...
Education Week: Mastering effective patient communication
Mastering effective patient communication can influence a number of definitive...
Getting your voice heard
It happens to us all. In today’s interconnected world we’re inundated with marketing...
A guide to email security
Defending your dental practice against phishing emails or a cyber attack is of course...
Making patient and staff safety a priority
Safety, both within the workplace and for visitors, has taken on a whole new...
Be the friendly face
During the current climate, It is no surprise that your patients may feel anxious in...
Patient FTAs and how to minimise them
Fail to attends (FTAs) are the scourge of any service provider. An empty chair is an...
Boost patient confidence and hit your 45%
Josh Wren, Best Practice Consultant Manager talks about the impact of the NHS UDA...
Keeping in touch with your patients during lockdown
Patient communication is one of the most important areas in practice life and has...