---
title: "EXACT Release: May 2025"
description: Discover the latest updates and bug fixes in EXACT released in May 2025, for a streamlined dental practice experience.
---

[News | Dental Software Solutions | Software of Excellence ](https://blog.softwareofexcellence.com/en-ie)

# [EXACT Release: May 2025](https://blog.softwareofexcellence.com/en-ie/exact-release-may-2025)

 Written by [Jason Handcock](https://blog.softwareofexcellence.com/en-ie/author/jason-handcock) | Jun 5, 2025 11:20:58 AM

This month’s updates to **EX**ACT include a series of practical changes designed to support your day-to-day tasks. From clearer pop-up note options, updated patient details,  smoother appointment book experiences and faster access to third-party tools, this month’s updates will assist in streamlining your work.

Read on to see what’s new and what’s been resolved below.

### Patient Record

Changes have been made to patient record functionality, with some new additions, updates and a bug fix.

📝 Several new colour options have been added for **pop-up notes**:

- - Red
    - Light Grey
    - Dark Grey
    - Cyan
    - Orange
    - Violet

🏥 If a doctor has been selected, their company and phone number will be displayed on the patient's **Medical tab**. 

🐜 An issue caused by using ‘illegal characters’ in the description of a contact document no longer occurs. 

📄 An up-to-date **Denplan **Care Contract Assessment Form has been added. Changes include:

- - Added a 'prefer not to say' gender field
    - Added patient email and phone fields
    - Fee Cost is no longer displayed on the form 

### Appointment Book

The appointment book has received updates for family appointments and short-notice list functionality.

📅 **Family Appointments**: Double-clicking a family member on the Edit Appointment window now changes the selected patient to the clicked family member.

📅 **Short Notice List**: If a patient only has a mobile number, clicking on the number in the Short Notice List tab opens a new prompt allowing the user to send an SMS or call the patient on their mobile.

 🐜 Fixed an issue where the provider field was not populated when an appointment was copied to the clipboard.

### Third Party Connections

Connection to third-party software has been streamlined, with faster load times and additional notifications.

🔗 Standard links (including Second Opinion) preload in the background as soon as the 'Chart' tab is clicked on the patient's record.

🔮A flashing alert has been added to the **Second Opinion AI** tab when an image has been processed and is ready to be viewed.

 🐜 Fixed an issue with the Second Opinion AI flashing alert, where preloading set the image as viewed as soon as the tab was loaded in the background.

🔐 **Cloud OAuth** now provides a unique session when logging in to **EX**ACT, allowing seamless logins by individual users. For example, all users can now log in to **Second Opinion AI** using their **EX**ACT credentials.

 Other Improvements and Bug Fixes 

Updates to other features and functionality in **EX**ACT include: 

🐜 **Eire**: Fixed an issue, causing payor transactions to crash. 

⚙️ Quick chart menu configuration can be accessed from the service list setup wizard. 

⚙️ A notes section has been added to the Software tab of the Help - About window. The intended use of this is for adding information of importance, such as physical server location, to help with faster identification. 

🐜 Fixed an issue where an exception could cause the new server installer to fail if the staging folder was being accessed by another process. 

 🐜 Fixed an issue when loading a UDA contract via Administration > NHS > UDA Manager… displayed incorrect ‘Disputed’, ‘In Progress’, ‘Unresolved’ and ‘Unsent’ UDA information. 

 🐜 Fixed an issue where users who remain logged in to EXACT overnight could receive an 'upgrade **EX**ACT' message and trigger an upgrade during work hours. Messages now have a short expiry time. 

💱 Users can now display the payment transaction/receipt comments on the Receipt Analysis report.  

🐜 Instant messages are now cleaned up in all instances. 

 🐜 Addressed an issue where COT lines were duplicated in some cases. 

 

The updates and content in this blog have been implemented throughout May 2025 in versions 25.77 to 25.91 of **EX**ACT. 

Learn about the latest changes as soon as they’re released in **EX**ACT in the [**EX**ACT **release notes**](https://help.softwareofexcellence.com/hc/en-gb/articles/4403182316820). 

You can **subscribe **to this release notes blog by entering your email below 👇 

[View full post](https://blog.softwareofexcellence.com/en-ie/exact-release-may-2025)

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