News | Dental Software Solutions

Confidence at Reception – Leading with Second Opinion AI + Seamless Patient Journeys

Written by Shelley Glennie | Jul 1, 2025 9:00:00 AM

 The first half of 2025 was all about understanding the why behind AI in dentistry – why it matters, why it's transforming care, and why it’s already making a difference for innovative practices. 

Now, it's time for the how 

From ‘Why AI?’ to ‘How to Lead with It’  

In this next phase of our AI Readiness Campaign, we're moving from awareness to implementation – showing you how to confidently integrate AI into your day-to-day workflows, starting at the front desk. With smart tools like Second Opinion AI, Online Booking, and the Patient Portal, you’ll empower your team and please your patients from the very first interaction.  

This isn’t about replacing people, it’s about enhancing their potential. Boost confidence, reduce admin, and create a seamless patient journey powered by tech that works with your team, not instead of them.  

Lead with Confidence: Second Opinion AI  

We set a new standard last year by becoming the first UK Practice Management System to deliver integrated dental AI – powered by Second Opinion AI, the global leader in diagnostics.  

This isn’t future talk. It’s real-time, real impact.  

By detecting conditions in x-rays live during appointments, Second Opinion AI gives your clinicians a powerful second set of eyes, providing consistency, clarity, and confidence from the first consultation.  

Benefits include:  

❤️ Higher standard of care across your practice  

📈 Consistent clinical support for every practitioner  

🧑‍🤝‍🧑 Boosted treatment acceptance through visual evidence  

📍 Earlier, more accurate disease detection  

🚀 Elevated reputation as a modern, AI-forward practice  

 You’re not just using AI – you’re using it to build better conversations and better care.  

Smarter Scheduling: Online Booking  

In today's digital-first world, patients expect flexibility and that starts with scheduling. Our Online Booking system gives patients the convenience they want, while you keep full control of your diary.  

Let patients book on their terms, even outside of working hours, and reduce your team’s time spent on the phones.  

Here’s how it helps:   

☎️ Frees up reception for more meaningful interactions  

⚙️ Automates admin and appointment reminders  

🌍 Provides 24/7 accessibility on any device  

🧩 Eliminates scheduling mix-ups  

Less Paper. More Personal. Meet Patient Portal.  

The traditional paper-heavy check-in process? It’s time to let it go. The Patient Portal replaces outdated systems with a sleek, digital-first experience that works better for everyone.  

Why it works:  

🕒 Frees up your reception team from repetitive tasks  

✅ Reduces manual input and potential errors  

🌱 Cuts out paper forms, making things greener and cleaner  

📅 Gives everyone a clear view before the appointment  

🔄 Keeps patient records up-to-date automatically  

When paired with Clinipad, patients can complete and sign their forms from home, with everything synchronising straight to EXACT. No bottlenecks. No queues. Just a better start to every visit.  

Ready to Lead with AI? Let’s Chat Over Coffee.  

This month marks the shift from simply being ready for AI to confidently leading with it. By integrating Second Opinion AI, Online Booking, and the Patient Portal, you’re not just adopting technology – you’re creating a seamless, patient-first journey that builds clarity, trust, and efficiency from the very first touchpoint.  

And since saving time is a big part of what these tools deliver, why not put that time to effective use?  

Book a quick call with our experts and we’ll treat you to a coffee.