EXACT Release: July 2025
This month brings a series of updates improving security, streamlining workflows, and simplifying reporting. Some of the standout changes include updated online booking links, Cloud Authentication set as the default login, and refinements to the Debtors List Report.
Additionally, several bugs have been resolved, along with some redundant legacy functionality being removed, providing a better user experience.
Read on to learn more.
Improvements
Updates and changes:
🔗 Online Booking links sent to patients for planned treatment will now send to the patients’ mobile number when SMS Mobile is ticked, not their home number, even if SMS Home is ticked.
💱 A new prompt offering users the option to allocate the payor adjustments automatically:
✔️ Selecting Yes will allocate the adjustment to the oldest open credit amount.
❌ Selecting No will leave the adjustment unallocated.
🔐 Cloud Authentication is enabled by default.
⚠️ Users without this option already switched on, will be prompted to create a new secure password when logging in to EXACT for the first time after upgrading.
🔐 A warning prompt will now appear when users do not have a valid Cloud Authentication token, preventing integrated payments connection from failing due to token issues.
📄 Debtors List Report Updates:
➕ A provider column has been added to highlight accounts where there is a mixed provider balance.
📱 The ‘Home phone’ and ‘Work phone’ columns have been replaced by a ‘Mobile column’.
🌐 The Online Booking colour scheme picker has been removed from the Practice Information setup. This functionality was deprecated during the transition to the new Online Booking functionality.
Bug Fixes
Issue resolutions and bug fixes:
🐜 An issue preventing users logging into backups, due to multiple milestone files being present in the backup directory has been fixed.
🐜 Treatments and courses of treatment being duplicated on the chart has been resolved.
🐜 An resolution for an issue with Windows 11 Smart App Control preventing the installation of EXACT has been implemented.
🐜 The user recorded as the ‘last edited by’ for BPE and DMF, is no longer updated when no changes have been made to this information.
🐜 Inactive patients on the Capitation Scheme Profile report are now counted as members who have left and not counted towards the total members.
🐜 Emailing prescriptions or dispensary items now updates patient prescription records.
🐜 An email processing issue affecting incoming emails containing attachments with Windows reserved names has been resolved.
🐜 Trailing dots or whitespace for the database directory ‘indatabases.ini’ no longer results in installation failures.
🐜 Fixed an issue where some instances of EXACT were prompted with a debugging error.
NHS
Updates and bug fixes for NHS functionality:
✅NHS: The contract roll-over checkbox is now enabled for all active and future NHS contracts.
🐜 NHS: Reduced the delay in resubmitting NHS courses of treatment.
🐜 NHS Wales: Urgent FTA DAP claims for patients younger than 25 are no longer affected by a bug causing them to be rejected without reasonable cause.
The updates and content in this blog have been implemented throughout July 2025 in versions 25.119 to 25.136 of EXACT.
Learn about the latest changes as soon as they’re released in EXACT in the EXACT release notes.
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