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Software of Excellence Blog

EXACT V13 - the Innovation Continues

EXACT V13 taps into the reality that dental patients expect to be able to engage with a practice at any time, on their own terms, during the day or in the evening. Today’s patients also want the convenience of doing everything on their smartphone – from researching and appointment booking, to leaving a review.

EXACT V13’s new Patient Portal is designed to answer that need, allowing patients to take control of their appointments with functions that ease the patient flow such as online booking, check-in kiosks at reception with scannable QR codes, automatic confirmation of follow up appointments and online payments.

Version 13 also includes a new revenue-building Care Manager module, which helps the practice follow up on outstanding treatment plans to ensure patients follow through and book recommended treatments. Keeping track of outstanding treatment plans is one area in which most practices fall short and this module helps the practice to resolve process barriers and ensure a smooth pathway of communication until the plan is either accepted or declined. Call Centre is another new feature which helps group practices keep control of their estate, using a centralised call centre with the ability to access bookings and other information all from a single place.


The team at Software of Excellence is always looking to deliver continuous clinical and practice management innovation to the dental profession, with a portfolio of products and services that allow dental professionals to operate, manage and market their practices efficiently and profitably. Upgrade to EXACT V13 now to benefit from our latest improvements.


For more information about how EXACT can improve your business, call 0845 345 5767 or visit