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Software of Excellence Blog

Supporting you achieve your 45% target for NHS practices

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Reaching the 45% NHS target will be a challenge during this national lockdown, but we are here to help you. SOE has helped practices achieve targets for over 30 years, using EXACT. Our experts are here to help guide you and your practice team to reach the 45% threshold and get your diaries to where they need to be. 

At SOE we understand that practices need to optimise their appointment books and stay connected to patients over the next few months in order to reach the NHS targets, which despite debates in parliament this week will remain. 

Through our Customer Success Programme, our experienced team will help you hit your target. Back in 2019, 96% of practices on the Customer Success Programme hit their UDA target.*

We will take everything into consideration, we will also help you deliver the best possible patient care. Safety is of course a big topic at the moment but it is important to not lose sight of the hard work you and your team have put in throughout the pandemic. We can help you with tools to provide a patient journey that is seamless and future-proof. Let us help you create a safe and efficient patient experience for you, your practice team, and your patients.

We can help, 


*Based on hundreds of practices who completed 12months on the Customer Success Programme during 2019.