Keeping in touch with your patients during lockdown
Patient communication is one of the most important areas in practice life and has become even more significant throughout the course of the pandemic. The UK national lockdown that was introduced earlier this month is a perfect opportunity for you to reach out to your patients, reassure them, and build strong relationships.
Using the effective tools you have within your dental software can make your patient communication seamless. Campaign+ is a convenient way to inform your patients from within EXACT that you are still accepting appointments, and providing patients with the care they need. Take the pressure off your front desk team and give them more time to spend on what matters most, patient care.
Communicating with your patients reinforces the feelings of trust and care you and your practice team have worked so hard to gain. Iron out any concerns that the new lockdown may have created by letting your patients know that dentistry has not been affected.
Each new set of rules and regulations imposed throughout the pandemic naturally increases levels of fear and anxiety. Clearly communicate the processes that you have in place so your patients can be confident when visiting your practice.
Watch the video below for a detailed guide on how to send lockdown communications to your patients