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How to: Safely achieve your practice targets in this final quarter
As we continue our ‘how to’ series addressing how practices can navigate the current challenges within dentistry, today we are taking a look at the new NHS England reform that states ‘NHS practices...
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How to: Optimise your appointment book in the current climate
This week, public sector leaders have been asked by the Cabinet Office to test plans against worst-case scenarios of workforce absence rates of up to 25% due to the new Omicron COVID-19 variant....
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The Power of PX: Have you asked your patients?
It’s a new year. You may be reviewing your performance over the past 12 months and looking to set some targets for those upcoming - but have you stopped to ask your patients what they think? What are...
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Education Week: Mastering effective patient communication
Mastering effective patient communication can influence a number of definitive...
Education Week: Patient loyalty
To commence our Education Week we are taking a look at ‘Patient Loyalty’ to help you...
Getting your voice heard
It happens to us all. In today’s interconnected world we’re inundated with marketing...
Automated Recalls: Convenience meets commitment
As a practice owner, you will know only too well the detrimental effect that missed...
Gain commitment from your patients
In this article, we continue our focus on preparing your dental practice for the...
Preparing for the future
At SOE, we continue to help and support dental practices navigate through the...
Patient FTAs and how to minimise them
Fail to attends (FTAs) are the scourge of any service provider. An empty chair is an...