Effortless Patient Engagement and Reputation Growth 🚀
Working Feedback is used by dentists across the UK to collect patient feedback and reviews to raise the profile of their business, boost revenue, and deliver better patient experience.
Fully integrated with your practice management software, Google Reviews, NHS Digital, and social media: it helps you gather, manage, and showcase patient feedback with minimal effort.
Working Feedback Features and Benefits
| Implementation | Quick and simple implementation with interactive tutorials available |
| Data Management | Several reports available for you to run mixed with on screen reporting allowing you to make decisions on real data. Match clinicians with review data to reveal which clinician gives the best service according to their patients |
| Moderation of Reviews | The confidence to know your reputation is being protected. Working Feedback's internal moderation team are responsible for moderating all reviews going through Working Feedback |
| Customise questions | Add a products and services question to your feedback form to allow patients to tick what else they are interested in. Generate qualified leads to follow up on. |
| QR Codes | Have a QR code displayed in reception and in your marketing to allow your clients to directly leave you feedback |
| Social Media | Post your reviews to your social media, enhancing your online presence and providing fresh social content |
| Email Templates | Use your branding in our flexible templates |
| Friends and Family Test | As part of your legal requirement with NHS England, Working Feedback automatically collates and produces your FFT report which you can upload in minutes |
Why Choose Working Feedback?
⬆️ Increase revenue
Working Feedback helps you cross-sell services and treatments, opening up new growth opportunities.
☀️ Attract new patients
Online reviews are essential to bringing new patients to your practice. You can also ask for referrals via the platform.
⏰ Save time
The feedback and review process is automated, saving your team time to focus on patient care.
“Working Feedback has been great with our practice. The software has helped us optimise our review processes so we can gain more exposure and increase our patient numbers to grow the practice.”
Krishan Patel – Principal Dentist, Cheam Village Dental Studios
