Skip to content
Software of Excellence Blog

How to increase reviews in your practice

Whether a patient is looking to book in for an outstanding treatment or has recently moved to the area and is looking for a new practice to register at, they will be turning to online reviews to compare what you and your competitors have to offer.  

Here’s our solution on how you can ensure that you are collecting reviews from patients that are both high volume and quality – and most importantly, reflective of the patient experience your practice is offering.  

Software of Excellence in partnership with Working Feedback, Winner of Overall Product/Service of the Year (Dental Industry Awards 2022) 

Saving dental teams 20+ hours of staff time each month in asking, collating and reporting of reviews, Working Feedback integrates seamlessly with EXACT to automate these processes and help you receive the feedback you deserve. 

In November 2022 Working Feedback celebrated the top 20 practices who reached a milestone for the number of reviews and responses collected through the Working Feedback - 55% of those rewarded, including the overall winner, are users of Software of Excellence! 

However, Working Feedback doesn’t just help you to generate more reviews, it also enables you to: 

  • Boost your Google Search ranking 
  • Gather review-based content for your social channels 
  • Optimise your website to appeal to patients 

All of which are top contributors to practice growth and patient retention – factors that are now more important than ever in the current cost of living crisis. 

From regular reporting to pre-publish moderation, take a look at the video below to discover more of the features that make Working feedback the chosen solution for practices nationwide: 


Book a demo of Working Feedback today to find out how our partnership can help increase your practice credibility - email or call 0800 043 2100.