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Do you know your magic numbers?
As with any business, an understanding of how a dental practice is performing is vital to tackling challenges and maximising opportunities. Most practice owners have ambitions and long-term goals,...
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Reducing stress by driving what’s important, not what’s urgent
A study in Wales revealed that 82% of respondents saw noticeable increases in stress levels in dental teams during the pandemic, with staff turning up for work even when they were unwell...
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Path of Excellence: Retain and Attract Patients
How practices can retain and attract dental patients..
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Streamline Reception
Our recent survey, answered by over 200 dental professionals, found that although...
How to: Drive attendance in your private practice
We know that this is a busy time for your practice, meaning FTAs, incomplete...
Identify opportunities and gain insight with the Efficiency Calculator
Dentistry has gone through many changes over the past two years, and it seems that...
Path of Excellence: Retain and Attract Staff
In a period of extreme dental demand and dental staff shortages, it’s clear that...
Path of Excellence: Experience excellence
A successful dental practice relies on patients returning for routine care and...
How to: Combat the dental staff shortage
With the current demand for dental treatment at an all time high, today we are going...
How to: Optimise your appointment book in the current climate
This week, Northern Ireland reported 12% of its total number of positive Covid-19...
The Power of PX: The Contactless Revolution
Almost without realising it, in just a few short months, contactless technology has...
The Power of PX: Why Patient Experience Matters
It’s true that patients can be tricky at times but without them, where would your...
The Power of PX: First Point of Contact
Why websites are pivotal to your practice’s success..
Education Week: Mastering effective patient communication
Mastering effective patient communication can influence a number of definitive...
Education Week: Build a 7 star patient experience
At Software of Excellence, we’re here to support you in creating a seamless journey...