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Software of Excellence Blog

Care Manager: Keep track of your patients

When keeping track of your patients how do you guarantee you are maximising your revenue potential? EXACT’s Care Manager will help you make the most out of your patients. Track and see when they are due for upcoming appointments and make sure you're maximising your practice potential. 

Care Manager is the easiest way for your practice to unlock revenue that is ready and waiting but just not necessarily being utilised. Patient follow-ups are made easier by providing the patient with all the information that theyWhat does good patient care look like (2) need to receive their treatments. Ultimately maintaining a full practice calendar whilst developing strong patient relationships and therefore all-important patient loyalty. 

One single dashboard within EXACT provides a clear view of all outstanding treatments giving your practice team the ability to action, prioritise, assign and track each opportunity. EXACT is all about optimising efficiency and Care Manager makes converting tasks into appointments effortless. 

The dashboard for Care Manager is also simple and easy to understand, implement and use. Users within the practice can simply display planned treatments that have no corresponding booked appointments. Specific communications can then be allocated to individual opportunities targeting patients, filling calendars and maximising revenue. Users within EXACT also receive an automatic alert when assigned an opportunity so that they can view the treatment plan for themselves. 

work-smarter-and-faster-1-1024x1024All communication with patients can be logged into the Care Manager module and further communication can be scheduled from there so important patient reminders are never forgotten and your practice is as busy as possible. To ensure that your practice team knows exactly what is happening in a patient's treatment plan and can resultantly predict future treatments that may be requested by a patient ahead of time progress notes can be added into Care Manager. These provide commentary on each treatment step and essentially create a journey log of each patient. When a patient decides they are ready to book this too can be performed straight from the Care Manager screen minimising time spent switching between screens and maximising practice efficiency and patient satisfaction. 

Let Care Manager take your practice to the next level by realising the value in your outstanding treatment plans. You can improve patient care, deliver great customer service and turn potential dormant revenue into income for your business. Get in touch with the team now and start optimising your practice opportunities.